Question 1

How do I place an order?

Accepted Answer

Browse the collections, select the product you want, choose your size, color, and available options, then add the item to your cart and check out online.

Question 2

Can I order items from different organizations at the same time?

Accepted Answer

Yes. You can shop from multiple collections and check out in one order.

Question 3

Are items ready to ship or made to order?

Accepted Answer

Most items are made to order. This allows us to offer more designs, sizes, and color options without keeping large inventory on hand.

Question 4

How long will it take to receive my order?

Accepted Answer

Production times may vary depending on the item, supplier schedule, and order volume. Once your order is ready, pickup or delivery information will be shared based on the option selected at checkout.

Question 5

Can I change my order after it is placed?

Accepted Answer

Because most items are custom made, changes may not be possible once the order has been submitted for production. Please review your size, color, and design carefully before checking out.

Question 6

Can I cancel my order?

Accepted Answer

Orders may not be canceled once they have been sent to production. If you notice an issue right after placing your order, contact us as soon as possible.

Question 7

Do shirt colors look exactly like the photos?

Accepted Answer

Colors may appear slightly different on screen than in person. Shirt shade, brand, and fit may also vary slightly depending on supplier availability.

Question 8

What if my item has a printing mistake or fulfillment error?

Accepted Answer

Please contact us with your name, order number, and a photo of the issue. We will review the order and help correct printing or fulfillment errors.

Question 9

Can I return or exchange an item if I ordered the wrong size?

Accepted Answer

Because items are custom printed or decorated, all sales are final unless there is a printing or fulfillment error. Please check the size and product details before ordering.

Frequent Asked Questions